For other businesses
Answer every customer on WhatsApp in seconds
ISSA replies with your catalog and photos, tells your team when a customer is ready to buy, follows up when they go quiet, and hands the chat to a person whenever you want.
Add three products and talk to your own assistant in about two minutes.
The name
Someone who talks with your customers, not a system that processes them
ISSA: Intelligent Sales & Service Assistant
- Intelligentunderstands each customer
- Saleshelps you close
- Serviceanswers and follows up
- Assistantworks beside your team
What it stands for
Conversation
Talks like a person: warm, clear and at a good pace.
Intelligence
Understands each customer's context and answers precisely.
Service
Helps, solves and stays with every sale to the end.
How it works
Live in three steps
No developers and no new phone number.
Connect your WhatsApp
Scan a QR code with the phone that already has your business number.
Add your catalog
Upload a CSV or add products one by one, with prices and photos.
Turn the assistant on
It answers right away. You get alerts and can take over any chat from the inbox.
What it does
Everything a good salesperson does, on every chat
Answers in seconds
Day, night and weekends, in the language your customer writes in.
Catalog with photos
Finds the right product, quotes the price and sends the photo.
Alerts for your team
Get a WhatsApp message when a customer is ready to buy or asks for a person.
Automatic follow-ups
Nudges customers who went quiet, only during business hours.
Several brands, one number
One WhatsApp number can serve more than one brand, each with its own catalog and voice.
Take over any time
Jump into a chat from the inbox. The assistant steps aside until you hand it back.
Who it's for
Built for businesses that sell by chat
Anything you can describe in a catalog, ISSA can answer.
Real estate
Do you have a 2-bedroom near downtown?
Shares listings with photos, qualifies the budget and books viewings.
Coworking and offices
How much is a private office for 4 people?
Quotes desks and rooms, answers about hours and books visits.
Furniture and retail
Do you have this in grey?
Checks the catalog, sends photos and prices, and arranges delivery.
Services
Can I get an appointment on Friday?
Explains your services, gives prices and collects the details to book.
Run a clinic or a private practice?
ISSA is built first for doctors and aesthetic clinics: two assistants on one number and the ISSA Salud clinical record.
Questions, answered
Which WhatsApp number do I use?
Your own. You link it by scanning a QR code, the same way you open WhatsApp Web. Linking through a QR code is not the official WhatsApp Business API, so read the risks before you start.
Does it replace my team?
No. It handles the first reply and the repetitive questions. When a customer needs a person, your team gets an alert and takes over from the inbox.
What if the assistant does not know the answer?
It sticks to the catalog and the business information you gave it. If it cannot answer, it says so and calls your team instead of inventing.
Which languages does it speak?
English, Spanish and Portuguese. The assistant answers in the language the customer uses.
How much does it cost?
Plans start with a monthly price and a yearly discount. See the pricing page for the current limits.
What happens to my customers' data?
You stay in control of it. Read the privacy notice and the data processing addendum, and ask us to export or delete your data at any time.
Stop losing customers to slow replies
Try the demo with your own products, then create your account.
