Acceptable use policy

You may not use the service for anything illegal or to harm people.

• Spam, unsolicited bulk messages or contacting people who have not agreed to hear from you.
• Harassment, threats, hate speech, fraud, scams or impersonation.
• Selling or promoting illegal goods or services, adult content involving minors, or weapons.
• Collecting sensitive personal data without a legal basis.
• Trying to bypass limits, probe the service for vulnerabilities, or overload it.
• Reselling the service or sharing credentials outside your organization.
• Instructing the assistant to mislead customers about being an automated system when they ask.

Respect the rules of the messaging platform you connect, including opt-in and opt-out expectations. Follow-ups are only sent during business hours.

We may remove content, pause an assistant or suspend an account that breaks this policy, and report illegal activity to the authorities.