Skip to content
Help center

Test your assistant by voice

Call your assistant from the browser to hear how it sounds before your customers do.

What it is

In the Playground, the Talk to your assistant card lets you have a real voice conversation with the assistant you pick. It uses the same personality, business information and rules as on WhatsApp, and you see the conversation written out as you talk.

During the call the assistant asks for your name and what you are interested in, just as it would with a customer. When you hang up, the card shows how that would look in your CRM.

Make a test call

What is saved

Tests are not saved. The conversation and the contact the assistant captured are not stored and no prospect is created in your CRM. Only the length of the call is counted against your daily test time.

Each call lasts up to 3 minutes and you have a limited number of test minutes per day. The card tells you how many are left, and they come back the next day.

If it does not work

  • The microphone is blocked: allow it from the lock icon next to the address (on iPhone Safari: aA in the address bar, Website Settings, Microphone), then try again.
  • We cannot find a microphone: connect one, or close other apps or calls that are using it.
  • There is already a call in progress: another tab or device is on a test call. Hang up there or wait a minute.
  • You do not see the voice card: voice tests are not turned on for your account yet. The chat keeps working.
  • The voice service is not answering: it is usually temporary, try again in a moment.
Test your assistant by voice · ISSA